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Warranty

Warranty terms

All of our Zeiss lenses are covered by a warranty for two years after the date of purchase. What is covered?. The warranty covers damage to the lens surface where the manufacturing claims of the coating have failed including:. Light surface scratches

How to claim

If your lenses are damaged and you believe this to be the result of a product fault then please get in touch with us and we'll arrange the next steps. First, we may ask to see an image of the damage for us to assess if it falls under warranty. If it

Can you still help if my lenses aren't covered under warranty?

Yes we can. We offer a lens replacement service through our Mercer Street store