During the checkout, you have 2 options. 1. Select an existing prescription from your account (if you have one saved and it's still in date), or upload a photo or scanned copy at the checkout after the payment page. 2. Email the prescription later to
If you're getting an error when uploading your prescription or PD, please follow the below instructions. How to send us your prescription. If you haven't been able to upload your prescription or you're getting an error, please send a PDF copy of your
Your prescription expiry date varies depending on the state. For more information on this, please contact our Mercer Street store team.
This is the distance between your pupils, measured in millimeters. We need this measurement to correctly place the lenses in your frame for optimum vision. You can ask your optician for the measurement, or use our online measuring app which you will
Your optometrist will provide you with a copy of your prescription after your eye exam. If you need to find a lost prescription, contact your eye exam provider for a copy. We require a document that includes the date of examination, signature of an o
Contact lens and spectacle prescriptions are slightly different due to the different proximity of the lenses to your eyes. For this reason, we can’t make spectacles using a contact lens prescription.