Cubitts logo
Cubitts logo

All articles

Frame rehab service

How do I order a frame rehab service?

You can order here, or visit any of our stores. For the 1-year complimentary service get in touch with us with the frame you would like to have serviced and your delivery address, and we can place an order for you and send you a returns label (UK and

How does the complimentary frame rehab service work?

On the first birthday of your Cubitts spectacles or sunglasses, you'll receive an email offering our Frame rehab as a complementary service. You can drop your frame into any of our stores or order through our Customer Experience team. The lenses will

How long does the frame rehab service take?

We try to carry out the service on the same day you visit, or the same day we receive your frame in our workshop. It can take up to a week to complete, however, and shipping both ways can add up to 3 days.

My frames or lenses are broken, can you repair them at the same time?

The Frame rehab service doesn't include a lens replacement. But we can carry out both at the same time. You can simply order one of each service here. Or pop into any of our stores.